These Terms of Use (“Terms”) govern your access to and use of the First Answer platform (“Platform”). By using the Platform, you agree to these Terms in full. If you do not agree, please do not use the Platform.

1. Purpose

1.1 These Terms regulate access to and use of the First Answer platform, designed to analyze and monitor brand visibility in generative artificial intelligence tools (e.g., ChatGPT, Perplexity, Bing Copilot, Google AIO, Gemini).

1.2 The Platform is intended for marketing, branding, content, SEO, and digital strategy teams at companies and agencies. It provides features such as:

• Strategic prompt monitoring across multiple AI models;
• Competitive analysis of rival brands;
• Historical tracking of brand mentions over time.

1.3 Access to the Platform requires an account and subscription. Use is subject to acceptance of these Terms.

2. Definitions

• Platform: First Answer software and related services.
• User: Individual or entity subscribing to and using the Platform features.
• Subscription: The paid agreement granting Platform access for a defined period.
• AI Model: Any generative artificial intelligence system integrated with the Platform.
• Prompt: Inputs submitted by the User to generate AI responses.
• Content: Data, text, images, or outputs produced or processed by the Platform.
• Data: Information collected or generated by the Platform during use.
• Confidential Information: Non‑public information shared between the User and First Answer.
• Report: Document summarizing analyses and brand visibility insights.
• Insight: Recommendation or conclusion drawn from Reports.
• Credentials: User’s login information.
• Third Party: Any individual or organization other than the User or First Answer.

3. Acceptance of Terms

3.1 By registering for or using the Platform, you confirm that you have read, understood, and agree to these Terms.

3.2 We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the new Terms.

3.3 You agree to use the Platform responsibly and in compliance with all applicable laws and regulations, respecting the rights of others.

3.4 You are responsible for providing accurate information during registration and for maintaining the confidentiality of your credentials.

3.5 First Answer is not liable for any misuse of the Platform by you or any third party accessing your account.

4. Eligibility and Registration

4.1 You must be legally capable of entering into binding agreements to use the Platform. If you represent a company or agency, you warrant that you are authorized to bind that entity.

4.2 Registration requires providing accurate personal or business information. You agree to update such information promptly if it changes.

4.3 You are responsible for all activity under your account and must notify us immediately of any unauthorized use.

5. Acceptable Use

5.1 You agree to use the Platform in a lawful manner, respecting intellectual property, privacy, and data protection rights.

5.2 Prohibited activities include, but are not limited to:

• Illegal, fraudulent, or abusive behavior;
• Infringing third‑party rights;
• Disrupting or interfering with Platform operation;
• Unauthorized access attempts.

5.3 You are responsible for all content submitted via your account and must ensure it does not violate any rights.

5.4 First Answer may monitor Platform usage and suspend or terminate access for violations of these Terms.

5.5 Violations may result in civil or criminal liability under applicable law.

6. Intellectual Property

6.1 All rights to the Platform, including software, design, and trademarks, are owned by First Answer or its licensors.

6.2 Your use of the Platform does not grant you any ownership interests in First Answer’s intellectual property.

6.3 You may not reverse‑engineer, decompile, or otherwise attempt to derive source code from the Platform.

6.4 Unauthorized use of our intellectual property may result in legal action.

7. Data and Privacy

7.1 We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws.

7.2 Data collected is used to provide, maintain, and improve the Platform, deliver support, and generate Reports and Insights.

7.3 You may request access to, correction of, or deletion of your personal data as provided in our Privacy Policy

8. Limitation of Liability

8.1 To the maximum extent permitted by law, First Answer will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

8.2 The Platform is provided “as is” and may contain errors. First Answer disclaims all warranties, whether express or implied.

8.3 You are solely responsible for decisions based on Platform output.

9. Termination

9.1 Either party may terminate the subscription at any time by canceling the agreement or subscription.

9.2 First Answer may suspend or terminate access immediately for material breach of these Terms.

9.3 Upon termination, your access to the Platform ends and you must settle any unpaid fees.

10. Modifications to the Platform

10.1 We may update or discontinue features of the Platform at any time without notice.

10.2 Continued use after changes constitutes acceptance of those changes.

11. Modifications to the Platform

11.1 These Terms are governed by the laws of Brazil , without regard to conflict of law principles.

11.2 Disputes arising under these Terms shall be resolved in the competent courts of that jurisdiction.

12. General Provisions

12.1 These Terms constitute the entire agreement between you and First Answer regarding the Platform.

12.2 If any provision of these Terms is found unenforceable, the remainder will remain in full force and effect.

12.3 You may not assign or transfer your rights under these Terms without our prior written consent.

12.4 All notices under these Terms must be in writing and sent to the email address specified in your account settings.

12. General Provisions

For questions about these Terms or the Platform, please contact us at: [email protected].